Whew! What a weekend...and sadly its over.
Let me tell you how it started...Friday SUCKED. I got chewed out by some installer who thinks that he has the right to talk to me like I am dirt...well, Jeremy almost pulverized him. Then Jeremy loses his cellphone. Which is not good, considering he is Alpha 1 now and on call 24-7. He has to have his cellphone. I get home, and find out that we OWE federal taxes. How ridiculous is that?? We get raped double time, with nare a kiss! Apparently, because Jeremy got 4 raises last year...2 cost of living raises + 2 upgrades in the step= PAY UP SUCKERS! If only Lucas could have been born LAST May. Even the $5,800.00 we paid in interest on our house wasnt enough to knock it down...so I am not happy right now. This is America! We are the most technologically advanced society, and they take ½ our wages and still want their palms greased some more! I have a baby on the way...looking at my budget I do not see "Pay the IRS" as my top ten things to pay. But I have to...because I surely ain't going to jail. So, I went to bed Friday feeling pretty down...pregnancy hormones I am sure...
Saturday, I woke up, took my Mom lunch and went back to the office to search for Jeremys MIA cellphone. We found it...in the gutter on Middle Ground Boulevard. The genius had left it on the roof of his car when he left my work on Friday and it got ran over. We found the both pieces, no battery, and the speaker was hanging from some wires. It was not pretty. But at least no one had it. So, we then proceeded to go to the verizon store across from the mall...that was a mistake. I did not have a good experience in there last time I went 2 years ago, but I figured we could give them another shot. Never again. They will never get my business there. I went to the customer service desk and set my husbands phone on it. And I explained to the lady that I had a $100 towards a new phone, so I wanted to get my phone and switch my husbands phone number to my current phone. She looks at me with her mouth open and says nothing. So, I look around, thinking maybe someone came in with a gun or something, because the look on her face surely said something along those lines...no that look was intended for me. I guess she was special, I don't know. I snatched the phone and said Nevermind, and went to a customer service agent on the floor...well he tells me I have to sign in! Sign in! Okay, so I sign in. A half an hour later, I am still standing there, and they have begun to help people after my name, after I came in. Jeremy is getting madder by the second. Finally, he walks up and checks the list and sees that my name should have been next on the list 3 people ago. He says F*ck this place, and drags me out of the store. The guy at the list new I was pissed. So, I go over to the verizon store inside Patrick Henry Mall where I have always gone, since day one 5 years ago when I got my service. And not only did I get the upgraded version of my phone, for FREE after the mail in rebate, but I ended up paying $40 for the accessory kit and got Jeremys number switched to my old phone, and was in and out in under 20 minutes. There. Thats how verizon never stops working for me. They were friendly, helpful and went way beyond to help us out...and in the end, I saved money. It would have cost $50 to have the insurance send Jeremy a new phone. I paid $40, and he didnt have to wait 3 days. See? Everyone wins. And I am not the type to call a race card, because I am not like that...but if I had been a little more ghetto and darker...be it mexican or black...and been running my mouth, they would have helped me sooner too. And dont get me wrong, I have seen white people do it too. It doesnt matter WHAT color you are, ITS WRONG. You should not be helped sooner because you curse and you are loud and just generally obnoxious. But thats that verizon stores loss, not mine.
That was my eventful weekend...I am ready for the next one!
1 comment:
I had an issue with that location too, and I went inside the mall. They took good care of me. It's actually time for me to get a new phone. Funny how they don't last long! I want a picture phone anyway! You kow me, always taking pictures ;)
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